One point of contact
You do not re-explain your case each time, your coordinator knows your whole file.
One medical coordinator follows your journey from first contact to your return, so you always deal with someone who knows your case.
Instead of explaining your case again each time to a new staff member, Sila Med Care assigns you one medical coordinator who knows your file and accompanies your journey from start to finish.
The coordinator gathers your reports, arranges the medical opinion and appointments, follows up with you while you are in India, and stays in touch after you return to arrange follow-up.
The coordinator does not make medical decisions, but removes the organisational burden so you can focus on your treatment.
You do not re-explain your case each time, your coordinator knows your whole file.
Arranges the reports, appointments and medical opinion before you travel.
Follows up with you daily in India and resolves any new arrangements.
Arranges follow-up consultations with the doctor after you go home.
Yes, you are assigned one coordinator who follows your file from first contact until after you return.
No, the role is purely organisational, and the medical decision stays with the specialist doctor.
By WhatsApp or phone at agreed times, and we provide urgent contact for emergencies.
Your coordinator stays in touch to arrange follow-up and share reports with your local doctor.